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FAQ
Tradeable Items:
Q1: How do you deliver orders?
A: We deliver all orders via Froob mule accounts. Once your order is ready, we provide you with the login credentials (username and password) for a custom-made mule account. This allows you to access your items securely and complete the transfer to your own account.
Q2: How long does it take to get my order?
A: In most cases, your order will be ready within the hour. For larger or more complex orders, it may take a bit longer, but we guarantee quick delivery. We prioritize efficiency to get your order to you as soon as possible.
Q3: How will I get notified about my order?
A: We will contact you via the email you provided at checkout. This email will contain all the details of your order, including the login information for your mule account once it’s ready.
Twinking / Character Packs:
Q4: Do you need my account details?
A: Yes, we do require your account details. However, your information is kept completely secure and once your order is fulfilled, your account information is promptly deleted to ensure your privacy.
Q5: Are Twinking / Character Packs customizable?
A: If you have specific preferences (such as particular gear or a different build), feel free to reach out to us, and we can discuss options for tailoring a pack to suit your needs. Regardless of the specific build or level, each pack will always be of top quality.
Q6: How long does it take?
A: Most Twinking / Character Packs are ready within a few hours, depending on the complexity and customization involved. For larger packs, it may take a bit longer, but we always aim to deliver as quickly as possible.
Q7: How will I be contacted?
A: You will be contacted via the email you provided during checkout. The email will contain your character’s login details and any other necessary information.
Nodrop Farming:
Q8: Do you need my account details?
A: Yes, we do require your account details and character name to deliver your nodrop parts.
Q9: How does Nodrop Farming work?
A: We use our endgame characters to complete any raid or farming necessary to acquire your desired nodrop item(s). If the item(s) drop, we will log your character and loot them directly.